Yes — the Free plan gives every vet 10 consult notes a month at no cost, with no card required. When you need more, upgrade to a paid plan in a couple of clicks; you're only charged from the plan you choose.

When you choose a paid plan you save a card and your first payment is taken then, for the plan and term you chose. You can cancel anytime — and you can always start on the Free plan first to try AI Transcribe at no cost.

Plans are billed in New Zealand dollars (NZD). Australian dollar prices are shown as a guide so AU clinics can gauge the cost; the amount charged is the NZD price.

Both are available. Paying annually saves 16.67% versus monthly. You pick the term at checkout, and can change later.

No — the plan price is all you pay. AI Transcribe is built directly into VetlinkPRO, so there are no setup, onboarding, or per-integration charges. Some add-on scribe tools charge a separate monthly integration levy on top of their plan; we don't — your practice management integration is included.

Yes. Card details are captured and stored by our payment provider (VetlinkPAY) on a secure hosted page — we never see or store your full card number.